Pricing

Priced to clear procurement, not to dazzle a sales team.

Free triage stays free for every municipality. The paid tier sits under most single-quote thresholds so it doesn't need an RFP.

Currency
Free Triage
Free, always

Use during an incident or as a tabletop exercise. No signup. No tracking. No data leaves your device.

  • Interactive decision tree
  • Printable / emailable summary
  • Regulator hand-off list
  • Always free for any municipality
Open triage
Most popular
Municipal
From US$1,200 / year

Annual subscription priced by population band, under most US and Canadian single-quote procurement thresholds — purchase without an RFP. See the exact price for your band below.

  • All 12 playbooks with continuity scripts
  • Tabletop exercise scenarios (quarterly)
  • Readiness checklist + case study
  • Email support during incidents
  • Optional Council overlay add-on
Book a walkthrough
Multi-municipality / regional
On application

County, regional, or association pricing for shared services entities and municipal leagues.

  • Single contract, multiple municipalities
  • Association co-branding option
  • Roll-up reporting for the regional CIO
  • Quarterly check-ins
Talk to us

Municipal pricing by population band

One exact annual price per band — drop it straight into a budget memo. Prices shown in USD.

Population band1 year2 years (10% off / yr)3 years (15% off / yr)
Under 5,000 residentsUS$1,200 / yrUS$1,080 / yrUS$1,020 / yr
5,000 – 25,000 residentsUS$1,800 / yrUS$1,620 / yrUS$1,530 / yr
25,000 – 100,000 residentsUS$2,500 / yrUS$2,250 / yrUS$2,125 / yr
Multi-year terms: commit to two years for 10% off the annual rate, or three years for 15% off — billed annually.
Procurement note. Under most municipal single-quote thresholds. Annual invoicing, W-9 and BN provided, GSA path on request. US municipalities are billed in USD; Canadian municipalities in CAD. Full procurement paperwork →
Add-on

Council bundle

Couples Municipal with a council-adapted version of the boards.hackfirstaid.com playbooks — open-meeting overlay, freedom-of-information lens, public-records implications.

Ask about the council bundle →
Included with every tier

Vendor-specific guidance

Every subscription includes the vendor library — escalation paths, contract clauses, and matching playbooks for Tyler, OpenGov, Granicus, CivicPlus, Accela, Microsoft 365 Government, and Google Workspace. Free to browse.

Browse vendor guidance →